Forgotten password
If you have forgotten your login password, you can request a new one. The procedure is the same as for logging into the forum via the login portal, but the pages differ slightly in appearance.
If you have forgotten your login password for the discussion forum, you can request a new one.
Click "Sign in" at the top right of the page, before choosing "Forgot your password?" farthest down in the login window
You will then be asked for your email address. This must be the same email address you used to register your user account. Enter your email address and click "Request new password". You will now be sent an email from The Digital Archives which contains a link you must click on. Clicking on the link will take you to a page where you may enter a new password.
If you have forgotten your login password for the Digital Archives, you can request a new one.
Click on Login furthest up on the page. You will now be taken to the login page.
If you have forgotten your password, click on "Forgot password?", furthest down in the login box.
You will then be asked for your email address. This must be the same email address you used to register your user account. Enter your email address and click "Continue". You will not be sent an email from The Digital Archives which contains a link you must click on. Clicking on the link will take you to a page where you can enter a new password.
If you have forgotten your password, and changed your email address such that you no longer have access to the email account you registered with, then it will not be possible to change password; you will have to register a new account on the Digital Archives. Your old account will remain registered, but neither yourself, nor others will have access to it. In the interests of security, we do not break into users registered accounts.
In such situations, where you are required to create a new account, you must also choose a different username than your previous one. Furthermore, as we require you to use your real name, this may require some creativity to avoid a name conflict with your old account. You could, for example, add a location to your name such as Anne Olsen, California or add an underscore (Anne_Olsen).